Privacy
Policy.

Media Made Simple Limited (company number 17293682) is the controller of your personal data. Our registered office is International House, The Mclaren Building, 46 The Priory Queensway, Birmingham, B4 7LR, United Kingdom. For any privacy matter you can contact us at hello@mediamadesimple.co.uk.

We collect and process the following information depending on how you interact with us:

• Contact details you provide through our enquiry form, by email or by telephone, such as your name, company, email address and phone number.
• Project information you share with us, including briefs, budgets and business objectives.
• Communication records, including correspondence and meeting notes.
• Website usage data, collected through cookies and similar technologies, such as pages visited and approximate location.

We use your personal data to respond to enquiries, prepare proposals, deliver and administer our services, issue invoices and manage our client relationships. We also use it to meet our legal, accounting and regulatory obligations, and to improve our website and services. Where you have given consent, we may send you occasional updates about our work; you can withdraw that consent at any time.

We rely on the following lawful bases: performance of a contract, legitimate interests in operating and promoting our business, compliance with legal obligations, and consent where required.

We do not sell your personal data. We share it only with trusted service providers who support our operations, such as accounting, hosting and email providers, and only to the extent necessary. Where data is processed on our behalf, we have agreements in place requiring those processors to protect it. We may also disclose information where required by law or to protect our legal rights.

Where we transfer personal data outside the United Kingdom, we do so only with appropriate safeguards in place, such as the UK International Data Transfer Agreement or an adequacy decision.

We keep personal data only as long as necessary for the purposes described in this policy. Enquiry records are retained for up to 24 months where no engagement follows. Client records, contracts and financial records are retained for six years after the end of an engagement to satisfy UK tax and company law requirements.

You have the right to access the personal data we hold about you, to request correction or erasure, to restrict or object to processing, to request data portability, and to withdraw consent at any time. To exercise any of these rights, email hello@mediamadesimple.co.uk. We respond within one month.

You also have the right to complain to the Information Commissioner's Office at ico.org.uk or by telephone on 0303 123 1113.

Our website uses essential cookies required for the site to function, and may use analytics cookies to understand how visitors use the site. You can control cookies through your browser settings. Where analytics cookies are not strictly necessary, we will ask for your consent before setting them.

We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss or misuse, including access controls, encryption in transit and staff confidentiality obligations.

We may update this policy from time to time. The current version is always published on this page. This policy was last reviewed in September 2026.